Office Info and Policies

Address and Phone Numbers

450 4th Avenue, Suite 400, Chula Vista, CA 91910
Phone (619) 425-5500 / Fax (619) 425-5589

Appointments

We see all patients on an appointment basis, and ask that you call in advance so that we may reserve time for you. The office phone number is (619) 425-5500. We try to see all patients on time, and request that you extend the same courtesy to us.

If you cannot keep an appointment, please try to give us 24 hours notice so that this time may be given to another patient.

Patient Hours

Emergency Care

In the event of an emergency, call the office and the staff will give you instructions of what to do. If the office is closed, please call and listen to the recorded message which will tell you how to reach the doctor.

Telephone Calls

We encourage you to call with questions you may have concerning your health care problems; however, it would be unfair to the other patients if the doctor were to disrupt treatment to answer every phone call. Our staff is trained to answer most questions. If your call requires that the doctor speak with you, please leave a message and the doctor will return your call at the earliest opportunity.

Paperwork

In order to provide you with the best care, to keep your account current, and to avoid any unnecessary misunderstandings, your assistance is requested in filling out all forms completely. You may print out these forms via our website, fill them in, and bring them to your appointment if you wish.

Prescriptions and Renewals

All prescriptions and authorizations for renewals should be requested during normal office hours.

Fees and Payments

We make every effort to keep down the cost of your medical care. Payment isexpected at the time of service. We have two separate plans for patients who need nail care not covered by their insurance. Please ask our receptionist.

Insurance

Health care insurance is intended to cover some, but not all, of the cost of your treatment. Most plans include coinsurance, a deductible and other expenses which must be paid by the patient.

If you have insurance, please bring your plan information with you to your first visit. We will work with you to assure that you receive the maximum benefits to which you are entitled.

Outside Tests

Occasionally, it is necessary for Dr. Longobardi to order special diagnostic tests which are not available in the office. These may include special x-rays, scans or diagnostic lab tests. The institutions that perform the tests or the doctor who interprets the tests may send you a bill. If you undergo a surgical procedure which necessitates an assistant, you may receive a bill from the assistant surgeon. If you have difficulty with these bills, please call our office.